TRI-FIT TRANSITION SALE – Terms & Conditions

1. Sale Period

The TRI-FIT TRANSITION SALE runs from 15 November to 1 December 2026, inclusive. Promotional prices and discounts are valid only during the advertised sale period, unless otherwise stated. TRI-FIT reserves the right to amend or end promotional offers, subject to applicable consumer law.

2. Pre-Sale Access

Exclusive early access may be offered to TRI-FIT email subscribers. During this period, promotional discounts may be applied using exclusive discount codes rather than automatic price reductions.

Pre-sale codes are intended solely for eligible email subscribers, are non-transferable and may be subject to product exclusions or usage restrictions. Codes cannot be combined with other promotional offers unless expressly stated.

3. Discounts & Availability

All promotional offers are subject to stock availability. TRI-FIT reserves the right to add or remove products, amend discount percentages, increase or decrease promotional prices, or withdraw offers during the sale period.

Discounts apply at the time of purchase and cannot be retrospectively applied to previous orders. Promotional prices and availability may vary throughout the sale.

4. Returns & Exchanges

Purchases made during the TRANSITION SALE are covered by TRI-FIT's standard 30-day returns policy, alongside customers' statutory rights.

For voluntary returns or exchanges, items must meet our standard return conditions, including being unused, unwashed and in their original condition and packaging. Return requests and dispatch of returned goods must take place within 30 days of delivery under our voluntary policy.

UK customers purchasing online generally have a statutory right to cancel eligible orders within 14 days of receiving their goods, followed by a further 14 days to return them. These rights remain unaffected by our voluntary returns conditions.

Where customers exercise their statutory cancellation rights, TRI-FIT may make a lawful deduction for diminished value caused by handling beyond what is necessary to inspect the product.

Refunds will be based on the actual purchase price paid, together with any delivery charges refundable under applicable law.

Customers are responsible for return postage for change-of-mind returns, where permitted by law and disclosed before purchase. TRI-FIT will cover reasonable return costs for faulty or incorrectly supplied products.

Exchanges are subject to stock availability and our standard exchange policy.

5. Warranty Policy

TRI-FIT's standard warranty provisions apply to products purchased during the TRANSITION SALE, including our 12-month apparel warranty and 90-day goggles warranty.

Damage caused by misuse, accidental damage, normal wear and tear, improper care or external abrasion is not covered by our commercial warranty.

Our warranties are provided in addition to, and do not affect, customers' statutory rights under the Consumer Rights Act 2015.

6. Faulty or Incorrect Items

If you receive a faulty, damaged or incorrect item, please contact TRI-FIT Customer Support as soon as reasonably possible so we can investigate and resolve the issue.

Under UK consumer law, customers may be entitled to a refund, repair or replacement depending on the nature of the fault and the time elapsed since delivery.

TRI-FIT reserves the right to inspect returned products and assess reported faults. Damage resulting from misuse, accidental damage or normal wear and tear does not automatically qualify as a manufacturing defect.

Nothing in these terms limits or excludes your statutory consumer rights.

7. Shipping & Duties

During the TRANSITION SALE, increased order volumes may result in longer processing or dispatch times. We will endeavour to dispatch orders as promptly as possible and communicate any significant delays.

Delivery estimates are not guaranteed unless expressly agreed. TRI-FIT remains responsible for delivery in accordance with applicable consumer law.

International orders may be subject to import duties, taxes, locally imposed tariffs, or customs charges, depending on the destination and the shipping terms communicated at checkout.

8. Final Sale Items

Certain products may be identified as Final Sale or clearance items, particularly discontinued styles and end-of-line stock.

These items may be excluded from TRI-FIT's voluntary returns and exchanges policy where clearly communicated before purchase.

Final Sale status does not remove applicable statutory cancellation rights or customers' legal remedies for faulty, damaged or incorrectly described products.

9. Price Adjustments

TRI-FIT does not offer retrospective price adjustments, partial refunds or reimbursement of price differences for orders placed before or during the TRANSITION SALE.

Customers purchasing products before a promotional discount is introduced, or before a further price reduction, are not automatically entitled to the difference.

This does not affect any statutory right to cancel an eligible order or other consumer rights.

10. Crash Replacement Service

TRI-FIT's Crash Replacement Service remains available for eligible products purchased during the TRANSITION SALE, subject to the conditions of our standard Crash Replacement Policy.

11. Data Privacy

Customer information will be processed in accordance with TRI-FIT's Privacy Policy and applicable data protection legislation.

Marketing communications will be sent in accordance with applicable consent and marketing preferences.

12. General Conditions

TRI-FIT reserves the right to correct genuine pricing or promotional errors, subject to applicable law and the status of the customer's order.

These promotional terms should be read alongside our standard Terms & Conditions, Returns Policy, Shipping Policy and Warranty Policy.

Nothing in these terms excludes or restricts rights provided under applicable consumer protection legislation.